Jira

Boost Company-Wide Efficiency with Tailored Jira Services from Bevel

At Bevel, we specialize in adding value to your business using Jira Software, Jira Work Management, and Jira Service Management. Our team of experts is dedicated to improving productivity and efficiency. We can help you manage projects big and small.

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Our Jira Capabilities

Jira Administrators

Responsible for the overall configuration, customization, and maintenance of the Jira instance. They manage user accounts, permissions, workflows, and integrations

Jira Developers

Focus on extending Jira’s capabilities through custom plugins, scripts, and API integrations. They create custom fields, issue types, and automate processes.

Project Managers

Oversee the use of Jira for project management, ensuring that teams are using the tool effectively and that project configurations align with business processes

Business Analysts

Work with stakeholders to gather requirements and translate them into Jira configurations and workflows. They ensure that Jira solutions meet business needs and improve operational efficiency.

  • Training and User Support

    Admins provide training and ongoing support to users, helping them to get the most out of Jira and ensuring they are proficient in using the tool effectively.

  • Maintenance and Performance Tuning

    Admins perform regular maintenance tasks, such as updating plugins, optimizing performance, and monitoring system health to ensure a smooth user experience.

  • Reporting and Dashboards

    Admins create and configure reports and dashboards to provide teams with real-time insights into project progress, team performance, and key metrics.

  • Integration with Other Tools

    Admins and Developers integrate Jira with other tools (like Confluence, Bitbucket, and Slack) to enhance collaboration and streamline workflows across the organization.

  • Automation with Jira Automation and Scripting

    Developers create and maintain automation rules using Jira Automation or custom scripts (e.g., with ScriptRunner) to streamline repetitive tasks and enforce business rules

  • Issue Type and Field Configuration

    Admins customize issue types, fields, and screens to capture all necessary information for different types of work items, ensuring comprehensive data collection.

  • User Management and Permissions

    Admins manage user accounts, roles, and permissions to ensure that the right people have access to the appropriate Jira projects and functions.

  • Workflow Customization

    Admins and Developers design and implement custom workflows to support unique business processes, ensuring that issue transitions and statuses reflect the team’s needs.

  • Project Setup and Configuration

    Admins set up and configure Jira projects, including defining project settings, permissions, and schemes to match the team’s workflow requirements