Slack

Enhancing Team Communication with Slack

At Bevel, we make Slack work for you. Whether you’re stuck in endless email chains or not getting the most out of Slack, we’ve got you covered. We transform your communication and collaboration, making your team more connected, efficient, and responsive. Let’s turn Slack into your team’s secret weapon!

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Our Slack Capabilities

Slack Administrators and Integration Specialists

Manage overall configuration, user accounts, permissions, channels, and integrate Slack with other tools and services (e.g., Jira, Confluence, Salesforce, Google Workspace) for seamless data flow and workflow automation.

Security Specialists and Compliance Officers

Ensure the security of the Slack instance by managing access controls, monitoring for security threats, enforcing compliance with security policies, and ensuring usage adheres to organizational policies, industry regulations, and legal requirements.

User Training and Support Specialists

Provide training and support to users, develop training materials, conduct workshops, and create documentation to help users maximize Slack’s features and enhance collaboration.

How our Slack expertise adds value to your business

  • Workspace Configuration & Management

    Administrators configure and manage the Slack workspace, including setting up channels, managing user accounts, and customizing workspace settings

  • Integration Setup and Maintenance

    Integration Specialists connect Slack with other tools and services, such as Jira, Confluence, Salesforce, and Google Workspace, ensuring seamless data flow and automation.

  • Security Monitoring and Incident Response

    Security Specialists monitor the Slack environment for potential security threats, manage access controls, and respond to security incidents to protect sensitive information.

  • User Training and Onboarding

    User Training Specialists develop and conduct training sessions, create user guides, and provide ongoing support to help new and existing users effectively utilize Slack’s features.

  • Compliance & Policy Management

    Compliance Officers perform regular audits to ensure Slack usage adheres to organizational policies, industry regulations, and legal requirements, and manage data retention policies. 

  • Custom Bot and Workflow Development

    Integration Specialists and Developers create custom bots and automated workflows within Slack to streamline repetitive tasks and enhance productivity

  • User Support and Troubleshooting

    Support Specialists address user queries, troubleshoot issues, and provide technical support to resolve any problems users encounter with Slack.

  • Usage Data Analysis and Reporting

    Data Analysts collect and analyze Slack usage data, generating reports on user engagement, collaboration patterns, and identifying areas for improvement.

  • Security Policy Implementation

    Security Specialists enforce security policies, conduct regular reviews of access permissions, and implement best practices to ensure a secure Slack environment.